To make sure your Brother product is genuine, follow these simple steps
Check the security label on the packaging of your Brother toner, ink or drum unit. Then go to https://update.brother.co.jp/PBJ/id/default.aspx and check the hologram matches the one displayed. You can then enter the ID from the carton for further confirmation of your product's authenticity.
Using your Smartphone:
- Download a data matrix code reader app (QR only reader app may not work)
- Open the reader app, scan the Data Matrix code and enter the verification page
- The ID will be automatically checked and you will see the green tick if the product is genuine
- To verify further, check the hologram matches the one displayed on the verification page
- If the code reader doesn't work please enter the information manually at https://update.brother.co.jp/PBJ/id/default.aspx