Support for FAX-2840
- I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- The printer status is Offline or Paused.
- I cannot print from my computer via USB.
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- Cannot print after a Windows 10 update (June 2020) Show More Show Less
- White lines across the page
- Gray background
- Hollow print
- Toner specks
- Curled
- Poor fixing
- Lines across the page
- White spots or black spots at 94 mm (3.7 in.) intervals
- White lines down the page
- White lines, bands or ribbing across the page
- Faint
- When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- Envelope creases
- Ghost
- Page skewed
- Black lines down the page
- Curled or wavy
- Wrinkles or creases
- My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- Possible solutions for print quality issues
- The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- Black toner marks across the page
- When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- All black Show More Show Less
- When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- The printer status is Offline or Paused.
- When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there. Show More Show Less
Other FAQs Category
A guide to navigating our most common questions