Support for QL-800

Software

Printer Driver

P-touch Address Book

I selected the "Return Address Label", but nothing is displayed on the label. Why? (P-touch Address Book)

Printer Setting Tool

Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)

P-touch Editor Lite

P-touch Editor Lite pop-up dialog box does not appear when connecting the printer to my computer.
I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.

P-touch Transfer Manager (Windows only)

The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)

Other FAQs Category

A guide to navigating our most common questions

P-touch Editor (Windows) P-touch Editor (Mac) Error Messages/LED Indications Apps for Mobile Devices Connecting to a Computer Printing Uninstallation Machine Operating System Installation